Product Return Conditions :

1. Return Courier Charges:

Customers are responsible for bearing the return courier charges. Alternatively, they may choose to send the product to our nearest hub through registered post at their own expense.

2. Product Integrity:

The returned product must be in the same condition as received during the unboxing. To verify this, customers are required to create an unboxing video without any cuts or interruptions. The video should provide a continuous overview of the product to ensure its intact state.

3. Return Courier Charges Reimbursement:

If, after observation and testing by our Quality Control (QC) department, the customer’s claim is deemed genuine, we will reimburse the return courier charges. The decision will be based on the findings of our QC team regarding the condition of the returned product.